This Privacy Policy explains how jilbay collects, uses, stores, and protects your personal information. We are committed to your data privacy rights under Philippine law and PAGCOR regulatory requirements.
A plain-language overview of jilbay's core data privacy principles. The complete legal text follows in the sections below.
jilbay complies with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations as enforced by the National Privacy Commission (NPC) of the Philippines. Your personal data rights as a Filipino resident are fully respected on the jilbay platform.
jilbay collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, regulatory compliance, and improving your platform experience. We do not collect data for purposes other than those described in this Policy.
All data exchanged between your device and jilbay's servers is encrypted via SSL/TLS. Personal data at rest is stored on secured servers with access controls, encryption, and regular security auditing. jilbay does not store full payment card numbers on its own infrastructure.
jilbay does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Personal data is shared only with service providers who assist jilbay in operating the platform, and with regulatory bodies as required by Philippine law.
Under the Data Privacy Act 2012, you have the right to access, correct, erase, object to, and port your personal data held by jilbay. Requests are processed within the timeframes required by the NPC. You may also lodge a complaint directly with the National Privacy Commission.
jilbay retains personal data only for as long as required to fulfil the purposes for which it was collected, including legal, regulatory, and anti-money-laundering retention obligations. When data is no longer required, it is securely deleted or anonymized in accordance with NPC guidelines.
This Privacy Policy describes how jilbay ("Company," "we," "us," "our") collects, processes, stores, and discloses personal information about individuals ("you," "your," "Player") who register an account on or otherwise use the jilbay platform at jilbay.vip. By registering an account with jilbay, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
jilbay is an online casino and gaming platform operating under a PAGCOR-regulated framework and serving players in the Philippines. For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jilbay is the personal information controller responsible for the personal data it collects and processes in connection with the jilbay platform.
Contact details for jilbay's Data Protection Officer are set out in Section 15 of this Policy. Players who have questions about how their personal data is handled, or who wish to exercise any data subject right, should contact the DPO using the details provided.
2.1 This Privacy Policy applies to all personal data collected and processed by jilbay in connection with: (a) account registration and management; (b) use of the jilbay platform including all games, features, and services; (c) financial transactions including deposits and withdrawals; (d) communications between you and jilbay including customer support interactions; and (e) participation in promotions, bonuses, and loyalty programs.
2.2 This Policy applies to all platforms and channels through which the jilbay service is accessed, including the jilbay website, mobile web interface, and any mobile application jilbay may release in the future.
2.3 This Policy does not apply to third-party websites, apps, or services that may be linked from or integrated with the jilbay platform. jilbay is not responsible for the privacy practices of third-party operators, including but not limited to GCash (Mynt/G-Xchange), Maya (PayMaya Philippines), BPI, BDO, Metrobank, and game content providers. Players should review the privacy policies of any third parties they interact with directly.
jilbay collects the following categories of personal data, depending on how you interact with the platform:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID type and number, nationality | Registration and KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address | Registration and account updates |
| Financial Data | GCash account number, Maya account number, bank account name (for BPI/BDO/Metrobank), cryptocurrency wallet address (for USDT) | Deposit / withdrawal setup |
| Transaction Data | Deposit history, withdrawal history, game wager records, bonus claim records, transaction amounts and timestamps | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, login history | Each platform session |
| Usage Data | Pages visited, game categories accessed, session duration, feature interaction logs | Each platform session |
| Communications Data | Customer support chat logs, email correspondence, feedback submissions | Customer support interactions |
| KYC Documents | Scanned / photographed copies of Philippine government-issued IDs (passport, LTO license, SSS, GSIS, PhilSys National ID), proof of address documents | KYC verification process |
| Responsible Gaming Data | Deposit limit settings, session limit settings, self-exclusion status, responsible gaming tool usage history | When tools are activated |
Government-issued ID data collected for KYC purposes constitutes sensitive personal information under the Data Privacy Act 2012. This data is handled with heightened security controls, is accessible only to authorized personnel, and is used solely for identity verification and regulatory compliance purposes.
jilbay collects personal data through the following methods:
jilbay uses personal data collected for the following purposes:
jilbay processes your personal data on the following legal bases as recognized under the Data Privacy Act 2012:
7.1 jilbay does not sell, rent, or trade personal data to third parties for their own commercial purposes.
7.2 Service providers. jilbay shares personal data with trusted third-party service providers who process data on jilbay's behalf under contractual data processing agreements. These include:
7.3 Regulatory disclosure. jilbay is legally required to disclose personal data to Philippine regulatory and law enforcement authorities, including but not limited to: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Bureau of Investigation (NBI), the Bureau of Internal Revenue (BIR), and law enforcement agencies, where required by law or a valid court order.
7.4 PAGCOR self-exclusion registry. jilbay participates in the PAGCOR national self-exclusion registry. Self-exclusion status information is shared with PAGCOR as required by licensing obligations.
7.5 Business transfers. In the event of a merger, acquisition, or sale of all or substantially all of jilbay's assets, personal data held by jilbay may be transferred to the acquiring entity, subject to equivalent privacy protections and notification to affected Players.
jilbay will never sell your personal information to advertisers, data brokers, or any other third party for commercial gain. Personal data shared with third parties is limited strictly to what is necessary for jilbay to operate the platform, comply with Philippine law, and protect players.
8.1 jilbay's primary data processing infrastructure is located within the Philippines. Where personal data is transferred to service providers or infrastructure providers located outside the Philippines — for example, cloud infrastructure providers operating global data centers — jilbay ensures that such transfers comply with the requirements of the Data Privacy Act 2012 and NPC issuances on cross-border data transfers.
8.2 International data transfers by jilbay are governed by appropriate safeguards including contractual data processing agreements incorporating standard data protection clauses, and transfers are limited to jurisdictions that provide an adequate level of data protection or where specific safeguards are in place.
8.3 Players may request information about the specific safeguards applied to any international data transfer involving their personal data by contacting jilbay's Data Protection Officer.
9.1 jilbay uses cookies and similar tracking technologies to operate the platform, maintain your logged-in session, remember your preferences, and collect usage analytics. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, authentication tokens, security cookies required for platform operation | No — required for platform to function |
| Functional | Remembering your language preference, game display settings, and "keep me signed in" choice | Yes — disabling may affect experience |
| Analytics | Aggregated, anonymized usage data used to understand platform performance and improve features | Yes — via browser cookie settings |
| Security | Fraud detection signals, device fingerprinting for suspicious login detection | No — required for account security |
9.2 You may control cookie settings through your browser's privacy settings. Note that disabling strictly necessary or security cookies will impair your ability to use the jilbay platform. jilbay does not use advertising or tracking cookies for third-party advertising purposes.
10.1 jilbay implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Security measures include:
10.2 While jilbay takes data security seriously and implements robust safeguards, no data transmission or storage system is perfectly secure. jilbay cannot guarantee absolute security of data transmitted over the internet. You are responsible for maintaining the confidentiality of your own Account credentials.
In the event of a personal data breach that is likely to result in harm to affected individuals, jilbay will notify affected Players and the National Privacy Commission within the timeframes required by the Data Privacy Act 2012 and NPC breach notification rules. Notification will describe the nature of the breach, data affected, and steps jilbay is taking to address the incident.
11.1 jilbay retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods mandated by Philippine law and regulatory requirements:
11.2 When personal data is no longer required for any lawful purpose, jilbay securely deletes or anonymizes it in accordance with NPC guidelines on data disposal. Anonymized data (from which individual identification is not possible) may be retained indefinitely for analytical purposes.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilbay:
To exercise any of the above rights, contact jilbay's Data Protection Officer using the details in Section 15. jilbay will respond to data subject requests within thirty (30) days of receipt of a verified request, as required by the Data Privacy Act 2012. Where requests are complex or numerous, this period may be extended by a further thirty (30) days with notification to the requesting Player.
If you are not satisfied with jilbay's response to your data rights request, or if you believe jilbay has processed your personal data in violation of the Data Privacy Act 2012, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines. Information on the NPC's complaint procedures is available on the NPC's official government website.
13.1 The jilbay platform is strictly intended for individuals aged twenty-one (21) years and older. jilbay does not knowingly collect personal data from persons under the age of 21.
13.2 If jilbay becomes aware that it has inadvertently collected personal data from a person under 21 years of age, jilbay will immediately close the Account, return any deposited funds to the original payment method, and securely delete the personal data, subject to any mandatory regulatory retention obligations.
13.3 If you are a parent or guardian and believe your child (under 21) has registered an Account with jilbay, please contact our Data Protection Officer immediately using the details in Section 15. jilbay will act promptly to investigate and remediate.
14.1 jilbay reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, platform operations, or data processing practices.
14.2 Material changes to this Policy will be communicated to registered Players via email to their registered address and via an in-Platform notification, at least seven (7) days prior to the effective date of the change, where reasonably practicable.
14.3 The current version of this Privacy Policy is always available at jilbay.vip/privacy-policy. The effective date at the top of this document reflects the date of the most recent revision. Continued use of the jilbay platform following notification of any amendment constitutes acceptance of the revised Policy.
jilbay has appointed a Data Protection Officer (DPO) as required by the Data Privacy Act 2012 and NPC Circular No. 17-01. If you have any questions about this Privacy Policy, wish to exercise any data subject right, or have a concern about jilbay's data processing practices, please contact the DPO through the following channels:
This Privacy Policy was last updated on 1 January 2026. Players registered before this date were notified of this Policy update via their registered email address. Continued use of the jilbay platform confirms acceptance of the current Policy version.
Now that you know exactly how jilbay handles your personal information, the platform is open. 800+ games, instant GCash deposits, and 21+ only responsible gaming — all waiting for you.
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